Human Error: Getting to the Root Cause in Marine Forensic Investigation

ABS Group Incident Investigation and Root Cause Analysis Services

Human errors may be generally classified as skill-based, decision-based, or perceptual–errors that result in the unsafe act of the operator. These errors committed by frontline personnel are those most closely tied to an accident and may be described as active failures or actions of the operator that result in a human error and unsafe condition. This is the point where most forensic investigations stop. While it may be easy to define and classify human error, it is often difficult to know where to start when looking for error provocative human-system interaction.

In this article published in the July 2016 edition of Marine Technology (mt) magazine from Society of Naval Architects and Marine Engineers (SNAME), ABS Group's Human Factors Engineering team examines how a root cause methodology can help forensic investigations isolate and potentially prevent human-error related incidents.

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